Free trial

In this help article, we'll show you how to offer a free trial to your customers.

Free trials are great for allowing your potential customers to try out your product or service before committing to make a purchase.

This can be an effective marketing strategy to help sellers like you reach a larger audience and increase conversion.

You can also use free trial periods to build trust with your customers and gather valuable feedback about your product or service.

Please note: Free trials only work on payment plans and subscriptions.

How to set up a free trial period for my checkout?

You can set a period of days to allow your customers to try your product or service without being charged.

Your customers will be charged as soon as the trial period ends.

Example:

Your customer purchases a subscription on May 3 at 14:00 with a 7-day trial period. Your customer will be charged on May 10 at 14:00.

If your customers wish to cancel the subscription or payment plan during the free trial period, they can do so in their customer portal.

To offer a free trial for your subscription, tick Offer a free trial and enter the number of days.

To offer a free trial for your payment plan, tick Offer a free trial and enter the number of days.